While you look after people, your business keeps working.

No. To get everything connected you have a person from Bevelion close at hand.

Your business’s WhatsApp and Instagram, each professional’s Google Calendar, a Stripe account to receive payments and your Instagram and YouTube channels for publishing.

Bevelion’s calendar works with Google Calendar. If your business uses something else today, we talk it over with you before starting.

Yes. By default, every conversation says that a virtual assistant is answering and repeats it if a day goes by without talking. Where the law allows it, you decide whether that notice stays.

On Bevelion’s own server inside the European Union, in full compliance with the GDPR. The details are in our privacy policy.

Only the people on your team see that conversation, and if you’d rather follow it up personally, the conversation is yours.

The people on your team that you have accepted. Nobody at Bevelion can read your conversations from the application.

The conversations with your patients and clients, no. The way your business speaks comes from examples you mark as good, without training.

No post in which a person appears is scheduled without their permission. And you choose whether to approve each post or, if the results convince you, enable automatic posting and let the assistant publish on its own.

When booking, the client pays a deposit or the full price. The rest they pay afterwards, with a link or a QR code. If they don’t show up without notice, or cancel too late, you keep the deposit. If they cancel in time, it is refunded. You set the notice period. Every payment comes with its invoice. All through Stripe, a payment platform widely used around the world, and all of it goes into your business’s account.

Bevelion answers messages, offers and confirms appointments, takes online payment for whatever each service requires and prepares and publishes the content. What’s left for you is to approve each month’s content campaign, or to turn on automatic posting, and to answer personally whenever you feel like it.

Yes. You can take over any conversation and stop any scheduled post before it goes out.

No. Applying is telling us about your business. The subscription comes later, and only if you want it.

Bevelion is a subscription service. The businesses that join at this stage get a preferential price for helping us test it. We tell you all the details in the conversation that follows your application, before you decide anything.

Content

Every job you do can be a post on Instagram and YouTube. Bevelion puts it together with your business’s identity and schedules it for the day and the time when it works best. You approve it beforehand, or you let it go out automatically. And whoever sees it recognises your business.

Bevelion puts it together with the photos and videos of your real work that you keep in your archive, with the permission of each person who appears in them. Your archive is used only for your business.

Every month, Bevelion proposes the month’s campaign to you: a set of posts for Instagram and YouTube spread across the weeks, planned with what your business already has, its social media, its archive, its calendar, its language and its logo.

Messages

Someone saw your post and writes to you. Comments on the post and messages on Instagram and WhatsApp, at any hour, even at eleven at night or while you’re with a patient. Bevelion answers them right away, with the warmth and the way of speaking of your business.

Bevelion answers the messages that reach your business’s WhatsApp and Instagram, at any hour: it answers enquiries and, when someone wants to come in, offers them an appointment.

It writes with your business’s identity, its tone and its words, which it takes from the replies you mark as good. And from the first message it says that a virtual assistant is answering, so your patients and clients always know who they are talking to.

The phone buzzing while you work and the list of pending messages at the end of the day are left behind.

Calendar

They want an appointment. Finding a time by message can take several rounds back and forth, and one mix-up between calendars is enough for two people to end up waiting for the same slot. Bevelion offers them the free times in your calendar, only the ones that are truly free for each professional. They pick one and it’s noted in Google Calendar. No more double bookings.

Bevelion works with the Google Calendar of each professional on your team. When someone wants an appointment, it looks at those calendars and offers only what is free, so the person chooses and that’s it.

When the appointment is confirmed, it appears in the calendar of whoever will see the client, alongside the rest of their day. There is no other calendar to keep: the appointment lives in Bevelion’s calendar and, if your team uses Google Calendar, it appears there too.

Payments

And they pay. Asking for payment is awkward, and an appointment booked by someone who then doesn’t show up is an hour that doesn’t come back. Bevelion takes payment online. When booking, the client pays a deposit or the full price. The rest they pay afterwards, with a link or a QR code. If they don’t show up, you keep the deposit. Every payment comes with its invoice. The money goes into your account and, if the booking payment doesn’t arrive, the slot becomes free again for someone else. The gap isn’t lost.

For each service you choose whether, when booking, the client pays a deposit, the full price or nothing. Payment goes through Stripe, a payment platform widely used around the world, and goes into your business’s account. As soon as it arrives, the appointment is confirmed.

The rest they pay afterwards, with a link or a QR code: the link reaches them in the same chat and the QR code is at the front desk. If they don’t show up, you keep the deposit. Every payment comes with its invoice.

When someone picks an appointment with a charge, the slot is held for that person for a while to pay. If the payment doesn’t arrive in that time, the appointment is released automatically and becomes available again. Services with no charge at booking are booked without any payment step.

Nobody has to ask for payment or chase a bank transfer, neither you nor your team.

We know that sensitive information flows through your business. In a clinic or a medical centre, someone may share a medical history, a treatment or a health problem in a message. That trust is yours, and we look after it as such.

How we protect the data

• Where the data lives. On Bevelion’s own server inside the European Union, in full compliance with the GDPR. There is no third-party cloud in between to store your data.
• Who has access. Only the people on your team that you have accepted. Each business is isolated from the others inside the database, and nobody at Bevelion can read your conversations from the application.
• How the data is used. Your conversations are used to look after you and your patients and clients, and for nothing else. The artificial intelligence is not trained on them: the way your business speaks comes from the examples you mark as good. When your business is under European law, your clients’ messages are processed with an AI provider hosted in the European Union.
• Security. Your accounts (WhatsApp, Instagram, Google, Stripe) connect with each platform’s permission: we never ask you for a password, you can cut off access whenever you want from your account on each one, and that permission is stored encrypted.
• Deletion. You can delete a patient or client from your dashboard, on the spot, and you get a receipt of what was deleted. If you leave Bevelion, you cancel from your account, you have 14 days to change your mind, and after that your business’s data is deleted according to our privacy policy.
• What is in writing. The privacy policy, the terms of use and how to request data deletion are published and are the same for everyone.

Some concrete examples

• By default, every conversation starts by saying that a virtual assistant is answering, and says it again if a day goes by without talking, so your patients and clients always know who they are talking to.
• If a person appears in a photo or a video, the post is only scheduled once their permission is on record. Bevelion checks it before scheduling.
• You choose whether to approve each post or, if the results convince you, enable automatic posting and let the assistant publish on its own.
• Online payments go through Stripe, a payment platform widely used around the world, and the money goes into your business’s account.

Bevelion is a platform with artificial intelligence that works alongside you and takes care of four jobs in your business: it answers WhatsApp and Instagram messages, books appointments around each professional’s availability, takes online payment for whatever the service requires, the deposit or the full price, and turns your work into posts for Instagram and YouTube.

• What it is. A platform with artificial intelligence that automates customer messages, the calendar, online payments and social media content. What you do in your business, made into posts for Instagram and YouTube.
• Who it’s for. For professionals and businesses that work by appointment: clinics and medical centres, aesthetics centres, beauty salons, tattoo studios.
• What it automates. Replies to messages, appointment booking, online payment of the deposit or the service, and preparing and publishing content.
• Why trust it. Your business’s data lives on our own server in the European Union, only your team sees your conversations, and posts go out with your photos, your words and your style, and you choose whether to approve each post or enable automatic posting so the assistant publishes when the results convince you.

Your day goes into looking after the person in front of you. And around that there is another job that never stops: the message that comes in while you’re with a patient, the enquiry that arrives at eleven at night, the appointment to rearrange, the payment to ask for, that great result you photographed and never got round to posting.

All of that gets done in the gaps, at night, whenever possible. And sometimes it doesn’t get done: someone wrote, didn’t get an answer in time and ended up booking somewhere else. It isn’t carelessness. Two hands just aren’t enough for everything.

Bevelion was born for that other job: so your business keeps answering, booking, taking payment and showing itself while you look after people, without you having to learn complicated tools or add someone to the team, and without losing control or the way your business speaks.

For any professional or business that works by appointment and lives on people writing, booking and coming back. Clinics and medical centres, including those that perform procedures, aesthetics centres, beauty salons, tattoo studios.

It works just as well whether you work alone or with a team. Each professional has their own calendar, and Bevelion respects it.

You don’t need to know about technology. Bevelion is designed for those who spend the day looking after others, not in front of a computer.

Bevelion does a lot of work, and how much you leave to it is up to you. It shows in concrete things:

• If one day you’d rather answer a conversation yourself, you do, and whenever you want Bevelion carries on.
• If you change your mind about a post, you stop it before it goes out, and there is a test mode to see how it looks before publishing for real.
• For each service you choose whether Bevelion charges a deposit, the full price or nothing.

We designed it this way because the trust of a patient or a client is earned over time, and we want it to grow with your business.

We are opening Bevelion little by little, by invitation. The businesses that join at this stage help us test it in real day-to-day work and improve it with what they tell us. As thanks for that help, they get two things:

• Personal help. A person from Bevelion works with them to get everything connected, answer questions and adjust whatever is needed.
• Preferential price. A special price, for helping us test the product.

What happens if you apply

1. You tell us about your business. Four details: the name, the trade, the city and an email. It takes a minute.
2. We write to you. You get a welcome email with a link to a few short questions about how your business works, so we understand what you need.
3. We tell you everything. We look together at how Bevelion can help your business and explain clearly what it includes, what your preferential price is and what the terms of use are, which are the same for everyone.
4. Only then do you decide. If you like what you see, you join. If it isn’t for you, we part on good terms.

Applying is not subscribing. It is free and doesn’t commit you to anything, and if at any point you’d rather we delete your data, we delete it.

There are people behind Bevelion. The businesses that join at this stage have someone from our team close at hand whenever they need it: to get the accounts connected, to answer a question or to adjust how the assistant replies.

It isn’t a support number or just another form. It’s a person you write to who answers you, and who wants your business to do well.